Freedom Club

Full Cybersecurity, Local & Friendly Support

Freedom Club is our concierge IT service that helps you find independence from the frustration of tech problems. Featuring advanced protection for your computer, secure password & 2-factor tools, remote monitoring,
and support from our local, Michigan based team.

Cybersecurity for Home

Protect your PC and home environment with endpoint security, remote monitoring, and software update management. Included free with Freedom Club.

Password & Login Manager

Always remember your passwords by using a secure identity management tool. It also simplifies 2nd step authentication codes and the new Passkey login technology. Included free with Freedom Club.

Quick Question Support

Free quick-question support for phone, email and in-person requests, up to 15 minutes per day 3 times per month. Includes remote support. 

Join Freedom Club today to start a relationship with our residential service team
Starts at $27/month

Even more that we offer:

Full-Service Residential IT Solutions

In-Home / Onsite Service

Our technicians can schedule a site visit to help repair issues with your home network, printing support, and other issues hard to solve in office. (Fee applies.)

    Hardware Repair Service

    Our in-house repair shop can diagnose your laptop or desktop’s hardware problems and perform quality repairs. Diagnostics fee is covered if you have Freedom Club. Now including mobile device & phone screen repair!

    Remote Access Support

    Need a new workstation, custom laptop & dock setup, or a server? Or hardware repair? Give us a call and we would love to help.

    Hardware Sales & Service

    Laptop sales

    Purchase one of our in-stock or special-order laptop computers, and know you’re getting solid performance at a fair price, with local service & warranty support.

    Desktop PC Sales

    Desktop workstations are still an excellent fit in many situations. We sell several lines of desktop PCs, plus offering custom built systems and all the peripherals you need.

    Mobile Device Repair

    We now offer cell phone and tablet repair, including screen repair, software support, and data migrations.

    Residential Services

    Expert Help

    Get tech help from our experts on whatever questions you have. We offer consultations in-office, 
on-site and on the phone.

    Advanced Security

    We help protect your computer with baseline endpoint antivirus, Windows patch management, and automated monitoring.

    Hardware Repair

    Hardware diagnostics and repair service for desktops and laptops. Get your system running at its top potential.

    Freedom PC Sales

    Experience top performance and a 1-year in-house warranty on our Freedom PC branded laptops and desktop computers. We upgrade, configure and support the hardware for your peace of mind.

    Home Installation Services

    TV mounting services, home networking and low voltage wiring install, point-to-point WiFi and hardwired mesh WiFi systems. Computer setup, monitor mounting and more.

    Email Service & Support

    Get help with your email account and connection, or explore email services we offer.

    Testimonials

    Great work, and good communication and they kept me informed about the work as it was being completed. – Carol

    I am very pleased with the prompt service provided… You can not go wrong by choosing the professional and courteous [Independence IT] team for your computer related business. – Steven

    My brand new laptop crashed. They fixed it very quickly, they answered all my questions and they checked on me 2 weeks later. I am very happy with customer service of [Independence IT]. Also heard a lot of good things about them before I went there. – Inna

    [Independence IT] does amazing work. … They have been hands on with our projects every step of the way with an an extreme wealth of knowledge. I recommend anyone looking to upgrade existing equipment or add any new equipment then look no further. – Jesse

    Actually used services 6-7 years ago. Fantastic then. They have expanded services and have even more technicians. Have referred to family and friends. Recently they helped me get a new computer at a decent price. Transferred old material. It’s wonderful. They helped out with questions and advice. Patient, friendly, helpful. Got questions? give them a call. Nice to have a place that is honest and fair. Thanks so much. – Joan

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    I was having a horrible time getting warranty work on an almost brand new personal computer, and [Independence IT] was able to get my computer fixed, and cleaned, and updated before I picked it up for a reasonable price. Everyone I’ve encountered there has been very kind, and very willing to help and answer questions. Highly recommend, and will personally use again! – Melissa

    Excellent job. Highly recommend. – Richard